Genuine Sugar Mummies Kenya is East Africa's most trusted dating and matchmaking agency, operating through our official website at genuinesugarmummies.com and our official mobile application. We have been connecting real people with verified sugar mummies and sugar daddies since 2019.

The platform is founded, managed, and personally operated by Admin Mary G, who serves as the lead facilitator for every connection made through our agency. With over 500,000 active users and more than 200,000 verified connections across Kenya, Uganda, Tanzania, and international destinations, we are proud to be the most reliable agency in the region.

We provide a professionally facilitated matchmaking service that connects individuals seeking genuine companionship. Our services include:

• Personal matchmaking facilitation handled directly by Admin Mary G for every client
• Discreet connections with verified sugar mummies, sugar daddies, and high profile individuals
• Featured profile postings on the website and mobile app for maximum visibility
• Cross border matching for international clients visiting or residing in East Africa
• Priority VIP channels for high profile, prominent, and confidential connections

To use our services, you must meet the following requirements:

• You must be at least 18 years of age or the legal age of majority in your country
• You must be genuinely seeking companionship through our agency
• You must provide truthful information when communicating with Admin Mary G
• You must respect the privacy of other clients and individuals connected through our platform

We reserve the right to decline service to anyone who does not meet these requirements, provides false information, or intends to misuse our platform in any way.

We offer four carefully designed membership packages, each tailored for different needs and client profiles:

• Basic Local Connection (KES 650) for standard local matchmaking within Kenya and East Africa
• Prominent Discreet Connection (KES 1,550) for secret connections with politicians, doctors, specialists, NGO executives, and other high profile individuals
• Global and Abroad Connection (KES 3,550) for international clients, tourists, business travelers, and expats from the USA, UK, Australia, Dubai, and beyond
• Feature and Ad Postings (KES 1,650) for clients who want their profile featured on the website and mobile app, with an optional KES 1,000 upgrade for dual platform visibility

All payments are made directly to Admin Mary G's official Airtel Money Kenya mobile wallet at +254738871048. We accept payments through the following channels:

• M-Pesa Kenya (send to Airtel Money via other network)
• Airtel Money Kenya (direct transfer)
• Airtel Uganda and MTN Uganda (international transfer to Kenya)
• Vodacom Tanzania (international transfer to Kenya)
• Sendwave, WorldRemit, Remitly and other international remittance services

After completing your payment, you are required to submit your transaction code or reference number on our checkout page. You will then be redirected to Telegram where the details are automatically sent to Admin Mary G for verification. Payments are verified within minutes during working hours.

Once your payment has been verified, Admin Mary G will begin the facilitation process based on your chosen package. Here is what to expect:

• You choose your match. We never assign random connections. After payment, Mary G will present available matches based on your package tier, and you personally select who you want to connect with.
• No choosing before payment. For the safety and privacy of our clients, you cannot browse or select matches before completing payment. Many of our sugar mummies and daddies are not publicly listed on the website or app because they require completely private and discreet relationships.
• Facilitation is personal. Every introduction is handled by Mary G privately through Telegram or your preferred communication channel. No automated systems or bots are involved.

Privacy is at the heart of everything we do. We understand that our clients come from all walks of life, including high profile professionals, public figures, and individuals who value their personal reputation above all else. We are committed to the following:

• We never share your personal information with third parties, advertisers, or external agencies
• We never publicly disclose who our clients are or who they have been matched with
• All communications between you and Admin Mary G are treated as strictly confidential
• Featured profile postings are only published with the client's explicit consent
• Payment records and transaction details are kept private and are only used for verification purposes

By using our services, you also agree to respect the privacy of every person you are connected with. Sharing personal details, screenshots, or private conversations of your match with others is strictly prohibited and may result in permanent removal from our platform.

We maintain a respectful and safe environment for all our clients. The following behaviours are not tolerated and will result in immediate removal from the platform without refund:

• Harassment, threats, or abusive language towards Admin Mary G, staff, or other clients
• Providing false identity information or impersonating another person
• Trolling, snitching, or time wasting with no genuine intention of using our services
• Attempting to scam, defraud, or extort other clients or the agency
• Sharing private client details, photos, or conversations outside the platform
• Using our phone line without having made a payment just to speak with Admin Mary G for no genuine reason

We take these rules seriously to protect our community. Our success is built on trust, and every client plays a role in maintaining it.

Because our service involves personal facilitation and direct administrative work by Admin Mary G, all payments are considered final once verified. However, we believe in fairness and handle every situation individually:

• If your payment was sent to the wrong number, please contact us immediately and we will assist you in resolving the issue
• If you paid and Admin Mary G has not yet begun facilitation, you may request a review of your case within 24 hours
• Refunds are not available once a connection has been facilitated or a match has been introduced
• Clients removed for violating our conduct policy are not eligible for any refund

Admin Mary G is available through the following official communication channels. Please only use these verified channels to avoid scams or impersonators:

• Telegram (Recommended): @GSADMINMARYGAGENCY — our fastest and most reliable channel
• SMS: +254738871048 — standard text messaging for clients without Telegram
• WhatsApp: +254738871048 — available but may be temporarily restricted due to high message volume
• Phone Call: +254738871048 — reserved exclusively for clients who have completed payment

All content on genuinesugarmummies.com, including text, images, design elements, logos, page layouts, and code belong to Genuine Sugar Mummies Kenya. You may not copy, reproduce, distribute, or repurpose any part of our website or app content without written permission from Admin Mary G.

Client profile postings that appear on the website or app are published with the client's consent and remain the property of the agency for the duration of the posting period. Clients may request removal of their featured profile at any time by contacting Admin Mary G directly.

We may update these Terms of Service from time to time to reflect changes in our services, pricing, or operational practices. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed.

By continuing to use our website, app, or services after any changes are made, you agree to the updated terms. If you have any questions about these terms or anything related to our services, please reach out to Admin Mary G on Telegram at @GSADMINMARYGAGENCY.