Report a Bug
Found something broken, not loading, or displaying incorrectly on our website or mobile app? Let us know and we will fix it as fast as possible. Every report helps us make the platform better for 500,000+ users.
What is the Issue About?
Select the area where you found the bug. This helps us fix it faster.
Page Not Loading
Blank page, error, or timeout
Display Issue
Broken layout, overlapping, or cut off
Checkout Issue
Payment form, modal, or code input
Mobile App Bug
App crash, freeze, or not opening
Images Broken
Missing images or photos not loading
Other Issue
Anything else not listed above
Submit Your Bug Report
Fill in the details below. The more information you provide, the faster we can find and fix the problem.
Bug Report Submitted!
Thank you for helping us improve. Your report has been prepared and will be sent to Admin Mary G on Telegram. Please attach a screenshot if possible.
Tips for a Great Bug Report
Including these details helps us find and fix the issue much faster.
Take a Screenshot
A picture of the issue is worth a thousand words. Show us exactly what you see on screen.
Name the Page
Tell us exactly which page has the problem. For example, "Pricing page" or "Homepage on mobile".
Explain the Steps
What were you doing when the bug happened? Did you click a button, scroll down, or open a menu?
Device and Browser
Tell us if you are on Android, iPhone, laptop, and which browser (Chrome, Safari, etc.).
Known Issues
These are issues we already know about and are actively working to resolve. You do not need to report these.
WhatsApp chat may show as unavailable
Due to high traffic volume, WhatsApp sometimes restricts our number for up to 7 days. We have moved our primary support to Telegram. WhatsApp remains as a backup channel.
Workaround: Use TelegramImages may load slowly on very slow mobile data
Some images on the website may take longer to load if you are on 2G or a very slow network. We are working on image optimization to improve this experience.
Optimization in progressDark mode colors inconsistent on some older pages
Some older pages on the website were not properly adapting to dark mode. All new pages now have full dark mode support, and older pages are being updated as well.
Fixed in June 2025
