Report a Bug – Genuine Sugar Mummies
Encountered a technical glitch or issue on Genuine Sugar Mummies? We appreciate your diligence in helping us maintain a seamless user experience. Please follow the steps below to report any bugs or problems you’ve come across:
How to Report a Bug
- Email:
- Send an email to our dedicated support team at support@genuinesugarmummies.com
- Clearly describe the issue you’re facing, including any error messages, and provide additional details that may assist our technical team in reproducing the problem.
- Bug Report Template:
- Use the following template to structure your bug report:
- Subject: Brief description of the issue
- Description:
- Steps to reproduce the bug
- Expected behavior
- Actual behavior
- Screenshots (if applicable)
- Browser and device information
- Use the following template to structure your bug report:
- Include Screenshots:
- If possible, attach screenshots that illustrate the problem you’re experiencing. This helps our team better understand the issue.
- Urgency Level:
- Indicate the urgency level of the bug if applicable (e.g., Critical, High, Medium, Low).
What Happens Next?
- Our technical team will review your bug report promptly.
- You may receive follow-up questions or requests for additional information.
- We appreciate your patience as we work to address and resolve the reported issue.
Privacy and Security
Rest assured, your privacy and the security of your information are our top priorities. Bug reports are treated with confidentiality, and we appreciate your cooperation in helping us improve Genuine Sugar Mummies.
Contact Us
If you have any questions or concerns regarding the bug reporting process, please don’t hesitate to reach out to us via our Contact Us page.
Thank you for being an essential part of ensuring the quality and reliability of Genuine Sugar Mummies. We value your feedback and assistance in making our platform better for everyone.